Returns (if applicable)
Our return policy lasts 30 days. If this timeframe has been surpassed since your purchase, unfortunately we unable to offer you a refund or exchange. To be eligible for an exchange, your item must be unused or in as new condition & contain original packaging.
In order to complete your exchange, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable), any item not in its original condition, or damaged, any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.
Late of Missing Refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Unit 1/9 Supply Court, Arundel, QLD. Australia, 4214.
To return your product, you should mail your product to:
Unit 1/9 Supply Court
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item valued over $80, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.